Nova Cable was built by people who were fed up with the cable industry — so we decided to build something better.
In 2012, our founders — a group of engineers and consumer advocates — looked at the cable landscape and saw an industry that had forgotten about the customer. Hidden fees, annual contracts, and outdated technology had become the norm.
We decided to start from scratch. We built our own fiber network, designed our own customer portal, and trained our own support team. Every decision was made with one question: "Is this actually better for the customer?"
Today, Nova Cable proudly serves over 8 million households across 45 states — and we're still growing with that same mission guiding every decision we make.
Three principles guide every product decision, every hire, and every customer interaction.
What you see is what you pay. No promotional bait-and-switch, no fee surprises after month 3. Your bill will look exactly like our website says.
Every decision starts with the customer. Our support team is based entirely in the US, available 24/7, and measured on satisfaction — not call volume.
We invest aggressively in our network so you get the best TV and internet technology available — without paying enterprise prices.